Hoi Fai Mansion 海暉大廈

Just about the time I was going to sign into a contract for a rental apartment that didn't really meet all my needs, Shirley boldly took up the challenge of looking for the right move for my family. Finally, she helped us find out a much better choice that all of us are happy with. I certainly will recommend Shirley as an estate agent to my friends and relatives.

I am satisfied with the professional service provided by Shirley Li of OKAY.com. She is very efficient, patient and helpful. She helped me find a good tenant and hit reasonable price. I will definitely refer her to my friends and contact her again if I have property for lease or sale.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben